Polityka prywatności

This privacy policy describes how Interactive Ecommerce LLC, which operates the VitaNord brand (hereinafter "VitaNord", "we" or "us"), collects, processes and protects your personal data. We process your data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable Swedish legislation.

"Personal data" means information that can be directly or indirectly linked to you as an individual.

1. Data Controller

Interactive Ecommerce LLC
1309 Coffeen Avenue STE 10801, Sheridan, Wyoming 82801, USA
Company registration number (USA): 30-1363412
Swedish organisation number: 502099-8133
Email for privacy matters: support@vitanord.support

Interactive Ecommerce LLC is the data controller for the processing of your personal data in connection with our products and services.

2. What Personal Data We Collect and Why

2.1 Visits to our website — cookies

Our website uses cookies and similar technologies that are stored on your device. Cookies are used, among other things, to:

  • Ensure that the website functions correctly
  • Give you a better user experience
  • Analyse how the website is used
  • Show relevant advertisements

You can change your cookie settings at any time via your browser. Blocking cookies may affect the functionality of the website.

2.2 Purchases of products and subscriptions

We collect your name, email, address, phone number and payment details in order to handle orders, delivery and order confirmation. Legal basis: performance of a contract. Retention period: as required by the Swedish Accounting Act (7 years) and up to 36 months after the end of the customer relationship.

2.3 Newsletters and marketing

We collect your name and email address in order to send newsletters and offers. Legal basis: your consent given at registration. Retention period: until you unsubscribe, or 12 months after your last interaction.

2.4 Customer service matters

We collect your name, email and the content of your enquiry in order to handle questions, complaints and claims. Legal basis: legitimate interest and/or performance of a contract.

3. Sharing of Personal Data

We may share your personal data with the following categories of recipients:

  • Delivery and logistics partners — to deliver your orders
  • Payment service providers — to handle payments securely
  • IT and hosting services — to operate our website and systems
  • Marketing partners — to show relevant advertisements (based on your consent)
  • Public authorities — where required by law

We enter into data processing agreements with all third parties that process personal data on our behalf, in accordance with the GDPR.

4. Transfers to Third Countries

Your personal data is normally stored and processed within the European Economic Area (EEA). Where personal data is transferred to countries outside the EEA, we ensure an equivalent level of protection through European Commission adequacy decisions, standard contractual clauses, or another approved transfer mechanism.

5. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right of access

You have the right to receive information about which personal data we process about you and how it is processed.

Right to rectification

You have the right to have inaccurate personal data corrected and incomplete data completed.

Right to erasure

You have the right to have your personal data erased if it is no longer needed for its purpose, if you withdraw your consent, or if the processing is unlawful.

Right to withdraw consent

Where processing is based on your consent, you have the right to withdraw it at any time.

Right to data portability

You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format.

Right to object

You have the right to object to processing based on legitimate interest. You always have the right to object to processing for direct marketing purposes.

To exercise your rights, contact us at support@vitanord.support.

6. Complaints

If you believe that we have not handled your personal data correctly, we ask that you contact us in the first instance. You also have the right to lodge a complaint with:

Integritetsskyddsmyndigheten (IMY) — the Swedish Authority for Privacy Protection

Email: imy@imy.se
Phone: 08-657 61 00
Website: www.imy.se

7. Changes to This Privacy Policy

We may update this privacy policy when necessary. The most recent version is always available on our website. In the event of material changes, we will notify you by email.

Last updated: February 2026
Interactive Ecommerce LLC · 1309 Coffeen Avenue STE 10801, Sheridan, WY 82801, USA
support@vitanord.support · vitanord.com

Questions?

Contact our customer support at support@vitanord.support — we reply within 24 hours on weekdays.